 HOT OFF THE PRESS!
We attended the recent Allergy & Gluten Free Show at Olympia between 12/6/9 & 14/6/9. We actually sold out all our products bar a handful of cakes by close of play on the second day. The remainder of products were sold by 11.30am and we were able to start the long journey home to Wensleydale shortly after midday.
Our new bread continues to fly out. We have actually got to the stage where we cannot bake it quick enough. Certainly worth a try.
We are very proud to announce that we have again been successful in the Foods Matter 2009 Free From Awards. We retained the winner spot in the Cakes, Muffins & Sweet Biscuits category with a joint first place with another Carrot Cake.(Our Coffee & Walnut sponge won this category in 2008). In fact the other Carrot Cake just shaded us into second place in the overall competition for the Fair Trophy. Our Xmas Cake and Bread & Butter pudding both were Highly Commended in their respective categories. See http://www.freefromfoodawards.co.uk/ for the list of winners.
200 'Free From' products were nominated for the final shortlist and we feel, that to come a very, very close second to the overall winner is testament to the fact our products are simply quite delicious. Indeed prior to the presentation by celebrity chef Antony Worral-Thompson it was explained that the judges were split regarding the two carrot cakes as to which was the best. Whilst it was a tie in the gluten free cake category the other carrot cake was given the Fair trophy as it had a better decoration topping i.e. it had pecan nuts thereon. We are still very pleased to be so close to the overall winner.
Also we have just launched the first part of our range of gluten, wheat and dairy free bread. It is quite delicious, and so much better than what we have so far tasted. You can buy our white bread and rolls today. We will shortly be following this with some similar white seeded loaves and rolls.We are so pleased with the results we have entered the bread in the Guild Of Fine Foods Great Taste Awards 2009.
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 Welcome to The Gluten Free Kitchen
We are a dedicated bakery producing gluten-, wheat- and dairy-free cakes, puddings and savouries. Our products are also additive and preservative free. However, what they have in abundance is a delicious taste! Gone are the days where you have to watch others devour the things you like, but can't eat. The Gluten Free Kitchen can now offer you a comprehensive range of products to satisfy all your dietary needs.
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 Our Values We are dedicated to providing great tasting gluten, wheat and dairy free food, which is also additive and preservative free, and simply delicious.
To this end all staff strictly adhere to a gluten free diet throughout their working day in order to make every possible effort to prevent cross contamination of any sort. Following the recent government guidelines reducing the threshold below which you can call your products 'gluten free' from 200parts per million(ppm)to 20ppm we recognise the need to have a disciplined regime. Codex analysis revealed that our reading was classed as below 5ppm. In reality no trace could be found so a limit has to be set at below 5ppm.
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 The Story So FarThe bakery began in 2005 when the founder of the business, Sue Powell, a qualified chef, became aware of the problems that individuals with Coeliac Disease faced in sourcing decent, edible gluten free foods. This became a challenge and she set about experimenting with various flours and devised a range of recipes. A purpose built bakery was built at Sue, and her partner, Dave Fleming's home in Wensleydale, North Yorkshire. Her products quickly became in great demand and the bakery rapidly became too small. New larger premises were obtained in 2006 which in turn became too small and the business moved for a third time to the present location in Hawes in 2007.
Ably supported by her mother and father, Janet and Brian Powell, the Gluten Free Kitchen began to gather momentum. Along the way Sue started collecting gold awards for her puddings in the Guild of Fine Foods Great Taste Awards of 2006 and earlier this year won first prize for her Coffee & Walnut cake in the Foods Matter Gluten Free Awards 2008 category of gluten free cakes, muffins and puddings. The staff levels increased with the addition of Margaret Jones and Catherine Madley in 2007. Due to increased productivity Dave also resigned from his full time employment in 2007 taking over responsibility for the general management of the business.
The number of outlets supplied has grown considerably as has the thriving mail order/on line shopping aspect of the business. Customer care and after sales service are important to our business as we understand that customers will not return if we cannot deliver. Our big boast is that 'You cannot tell the difference'. Indeed success in 'open' competition proves that we are certainly going some way to getting that right. |
 How to Order
You can either order on line through our website or give us a call on 01969 666999 and one of our staff will be happy to help you. .
To order 'on line'. Go to the 'Products' tab at the top of the Home page.
After clicking on the tab choose your shopping path
by clicking on the type of products
you wish to purchase. Place the item in the cart.
You can view your purchases at any
time by clicking on 'View Cart' tab on the tool bar.
You can also move elsewhere in the shop
by returning to the 'Products' tab.
If you have any special delivery instructions go
to the 'Products' tab and select 'Customer Delivery Instructions'.
You can then enter any further information you wish regarding the
order or delivery. Please note we do not deliver at weekends or Mondays.
To go to the Checkout click on 'Checkout' tab on the
right hand side of the Home page.
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Customer Purchase GroupsFollowing numerous requests we are looking at a model for Customer Group Purchasing. Subject to minimum order being satisfied we will offer a 10% discount and free delivery to members of such a group. This would entail agreed delivery to a central point within the group & utilising a pre-payment process. Such agreements would be at the discretion of the Gluten Free Kitchen Ltd. For further enquiries give us a call on 01969 666999.
Update: We have now several groups ready to start this process as interest mounts. Most people agree that this is an ideal way to get our products to our customers at a reduced rate, guaranteed 'safe' delivery by our own refrigerated delivery service, and benefits for us all. If interested give us a call.
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 Shipping We use an overnight courier service and look to turn around your order within 10 working days of receiving it and/or payment being made.(Please note the information above re delivery between 8/6/9 & 23/6/9). You should make us aware of any special delivery instructions in the designated box. In the case of a special occasion the delivery date is an important issue.
Deliveries throughout England, Wales and parts of Scotland excluding Highlands & Islands at a standard charge of £7.95.
If you have a postcode detailed below you WILL need to contact us directly to order.
For the Highlands & Islands (Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50 & ZE) the cost increases to £16.24
For Northern Ireland, (Postcodes BT), the flat rate charge is £15.00
Isle of Man & Isle of Scilly (Postcodes IM, TR21-25). the flat rate charge is £20.34.
There is a ceiling in weight of 30 kilos and orders larger than this will need a call to determine individual shipping costs.
We do not deliver outside these areas at the present time. Deliveries are limited to Tuesday to Friday inclusive, via Parcelforce, and normally between 9am & 6pm.
Where possible we will email you in advance of the delivery to give you a delivery date. The Gluten Free Kitchen cannot be held responsible if no-one is present at the designated address to collect the delivery. To that end it may be beneficial to have the delivery made to a work or alternative address.Any queries give us a call 01969 666 999 |
